Spotlight on pensions fraud

Up until this point, the pensions industry has lagged behind in terms of digital adoption. However, this is now changing as the industry progressively recognises the importance of transitioning to online platforms.

Agile digital newcomers are also entering the market, vying for a slice of the pie

Additionally, the much-anticipated Pensions Dashboard is inching closer to becoming a reality.
Yet, the journey toward rapid digital transformation is not without its challenges.

An introduction to a new challenge in pensions

Fraud permeates all industries, and the pension sector is no exception. The fact that fraud remains invisible does not negate its existence. In reality, it’s often the opposite: a significant volume of fraudulent activity may be going undetected.

With increased digitalisation and the Pensions Dashboard on the horizon, the industry needs to be alert and protect members. Fraud is a growing issue and requires consistent review.

Filmed at Trust:Live on 11th June 2024, this breakout session features LexisNexis® Risk Solutions talking to David Cheetham, Associate Principal at Brightwell about emerging fraud trends in the Pensions sector.

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This breakout session explores:

Types of fraud happening in the industry

Why fraud is hard to detect for those in Pensions

What can be done to help identify and tackle threats

Speakers:

David Cheetham

Associate Principal at Brightwell

David works in Administration Strategy for Brightwell, the end-to-end service provider for DB schemes, and the primary services provider to the BT Pension Scheme. David has almost 20 years’ experience in the pensions industry and has been with Brightwell since 2015. He is responsible for overseeing Brightwell’s independent mortality screening and member tracing, financial crime prevention in the pension administration space and is leading Brightwell’s Pensions Dashboard project.

David has also been recently appointed Deputy Chair of the Pension Scams Industry Forum, a member of the Pension Dashboard Advisory Group, and a number of PASA Working Groups including the Identity Management Working Group.

Speaker

Alan Clay

Head of Strategy, Customer Data Solutions at LexisNexis® Risk Solutions

Alan specialises in using data to drive better outcomes for consumers. Since joining LexisNexis® Risk Solutions in February 2021, he has focused on working with TPAs and pension schemes to help them ensure their data is consistently "fit for purpose." Data maintenance is not a "one and done" process; leveraging third-party data can largely overcome challenges presented by legacy data. It’s crucial to recognise the roles and limitations of first-party and third-party data in creating an optimal data ecosystem.

As we move towards the Pensions Dashboard, maintaining data accuracy will be significant for Pension Finder requests and vital in combating fraud. By utilising physical data about members and their device usage, unusual behaviours can be detected, helping to reduce fraud losses.

Addressing fraud and identity management in pensions

We provide a comprehensive suite of fraud and identity management solutions tailored for the life and pension industry. Our offerings seamlessly integrate with your existing systems, enhancing their security and effectiveness.
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