Contacting your ‘uncontactables’

LexisNexis® Risk Solutions can help you achieve better debt recovery, with less time spent tracing debtors.
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Collections and Recovery

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Improve debt recovery with market-leading coverage

Our solutions allow you to locate and contact more of your otherwise ‘uncontactable’ customers, giving you the opportunity to collect debts that would otherwise have been written off, or passed onto a third party debt collector.

Our online debtor tracing solution – LexisNexis® TraceIQ® – offers an easy-to-use search interface, providing access to market-leading coverage of the UK population, with data derived from 2 of the leading 3 UK credit reference agencies. Our multi-credit reference agency data is quickly accessible, within a federated search, so you can be assured of the best result, upfront.

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Are you experiencing delays in chasing outstanding debts as a result of out-of-date customer contact details?

Do you have properties on your books where you don’t know the details of the current occupier?

Have you lost contact with customers who have changed address without notifying you?

Have you ever chased a debt, only to find out the customer has died?

We can help...

Understand your customers’ circumstances

TraceIQ provides updated customer data to reflect any changes in residential or mortality status.

Locate and contact customers with enriched data

TraceIQ provides additional data to enrich your existing customer information, to help locate uncontactable customers and assess the likelihood of being able to recover debts. This includes additional contact information (phone numbers and email addresses), and financial indicators that might impact the ability to recover debts (e.g. CCJs and insolvencies).

Batch data cleansing and enrichment

The expansive data and functionality of TraceIQ is also available via our self-serve batch data cleansing solution – LexisNexis® Smartcleanse®, allowing you to regularly screen and enrich high volumes of customer records.

Streamline collection efforts and increase returns

Book a free, no-obligation consultation to find out more.

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