From joining a scheme through to withdrawal, member interaction with life and pension providers play a vital role, enabling people to engage with their savings. But knowing your member is key and failure to identify scheme members without verifying or authenticating their identity at each contact point can easily open the door to a fraudster.
Inadequate processes not only raise risks of account takeover fraud, underperformers can also fall foul of regulators, squander budget on expensive mailings, waste time with manual processes and create reputational damage.
Contact us today to find out more about our identity management solutions tailored for the life and pension industry.
Online identity checks speed up processes and help to achieve your 100% common data accuracy as per The Pension Regulator’s record keeping guidance.
Authenticate member identity by checking that the person and their presented information is real.
Ask members personal questions designed to a level where only an individual with authentic, personal knowledge could accurately answer.