Comprehensive solutions for the life and pension industry

We offer a range of fraud and identity management solutions for the life and pension industry that integrate with and strengthen your systems.

Fraud and Identity Management

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Addressing fraud in a digitally-evolving field

With digitalisation and fraud on the rise, member engagement has become a hot topic. It's crucial to ensure you know your member base thoroughly, and we are here to support you throughout the entire process. Our services include data management, identity verification (IDV), and bank account verification.

Identity Verification

Online identity checks speed up processes and help to achieve common data accuracy as per The Pension Regulator’s record keeping guidance.

Identity Authentication

Authenticate member identity by checking that the person and their presented information is real.

Account Verification

We can help you achieve secure and accurate payments with our robust account verification services to eliminate reputational damage.

Ongoing Data Management

Keep your data up-to-date and accurate with the help of our continuous data tracing, cleansing, and appending – helping you maintain the integrity and reliability of your information, along with reducing overpayments.

Partner with us to enhance your member engagement and security, ensuring a strong foundation for your digital future.

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Emerging fraud trends in the pensions sector

Fraud permeates all industries, and the pension sector is no exception. The fact that fraud remains invisible does not negate its existence. In reality, it’s often the opposite: a significant volume of fraudulent activity may be going undetected.

With increased digitalisation and the Pensions Dashboard on the horizon, the industry needs to be alert and protect members. Fraud is a growing issue and requires consistent review.

Filmed at Trust:Live on 11th June 2024, this breakout session features LexisNexis® Risk Solutions talking to David Cheetham, Associate Principal at Brightwell about emerging fraud trends in the Pensions sector.

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A call to action for the pensions sector

Is the pensions sector burying its head in the sand? Our report delves into this critical question, highlighting the urgent need for enhanced identity verification standards in the face of increasing digitalisation.

As digital transformation accelerates, our findings reveal that the current measures in place are insufficient to combat sophisticated fraud attacks. This report serves as a wake-up call, urging the pensions industry to adopt more robust security protocols to protect consumers and ensure the integrity of digital pension systems.

Explore our detailed analysis and recommendations in the ‘Digital Pensions Fraud’ report.

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Protect your members and reduce the risk of account takeover fraud

Prevent identity fraud and protect your members’ funds across the lifecycle from account opening to withdrawal.

From joining a scheme through to withdrawal, member interaction with life and pension providers plays a vital role, enabling people to engage with their savings. But knowing your member is key and failure to identify scheme members without verifying or authenticating their identity at each contact point can easily open the door to a fraudster.

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“Investing in technology in the right way, you can - at a relatively low per member cost - improve the safety of the scheme without creating too much friction for the member, because from the member's perspective, they aren't seeing all these things we are doing to protect them from these new types of fraud.”

- David Cheetham, Associate Principal at Brightwell

Contact us for a free fraud prevention consultation

Learn more about our tailored fraud and identity management solutions for your business and the pension sector