What Motor Lenders Need To Consider When Facing a Redress Scheme
This guide breaks down what’s happening, what it means for motor lenders, and what can be done to prepare for a redress scheme.
A Look At Discretionary Commission Arrangements (DCAs)
The UK motor finance industry is facing a seismic shift.
With the Financial Conduct Authority (FCA) investigating historic selling practices and a landmark court ruling on commission transparency, lenders could be looking at billions in redress claims.
Our latest ebook guide breaks down what’s happening, what it means for motor lenders, and what can be done to prepare.
Our latest ebook guide breaks down what’s happening, what it means for motor lenders, and what can be done to prepare.
Download the guide to understand:
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What DCAs are and why they matter now
Understand the history of discretionary commission arrangements (DCAs) and the legal and regulatory developments that have put them under scrutiny. -
The implications of opt-in vs opt-out redress schemes
Explore how each model affects lenders and consumers, and what firms need to consider when preparing for either scenario. -
Why data hygiene is critical to redress readiness
Learn how outdated or incomplete customer data can complicate outreach and increase costs - and how good data practices can mitigate risk. -
How to prevent data decay and improve data quality
Discover practical steps for maintaining accurate customer records, from initial audits to automated updates and third-party data enrichment.