Forthcoming research from LexisNexis® Risk Solutions and Professional Pensions reveals that 77% of UK adults want to access their occupational pension via a digital platform; a demand that the approaching Pensions Dashboard will only serve to catalyse.
Meeting consumer demand for digital pensions needs to start now, and it needs to start with reliable member data; ensuring it’s complete, accurate and up to date. This is the cornerstone of a successful digitalisation process – get it wrong, and the whole thing could come tumbling down.
Consumer appetite for digital pension solutions, pension schemes’ readiness to provide them, and the role of quality common data in digitalisation, were all discussed by a panel of experts at the Professional Pensions Data and Admin Forum 2022:
Alan Clay – Head of Strategy, Customer Data Solutions – LexisNexis® Risk Solutions
Kristy Cotton – Actuary and Associate Director – Deloitte; Head of the Data Working Group – Pensions Administration and Standards Association (PASA)
Jonathan Stapleton – Editor-in-Chief – Professional Pensions (Moderator)
“We are re-engaging with a higher percentage of our customers while reducing mailing costs and also reducing the risk of data protection breaches”