Taking stock on the PSR reimbursement changes:
How is the industry coping?

Shortly after the launch of the PSR split reimbursement model, we explore how firms are coping and their reactions to the new rules.
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Learnings from the PSR rules changes

Shortly after the launch of the Payment System Regulator’s (PSR) split reimbursement model, we consider how firms are coping with the new requirements and explore their reactions to the changes.

Catch up on the action as we speak with NatWest and UK Finance about how the industry is meeting the PSR requirements, including how firms are:

  • Minimising the risk of fraud through robust screening of inbound and outbound payments.
  • Adapting and enhancing mule detection models and mule treatment strategies.
  • Collaborating with the wider industry to share intelligence on fraud and benefit from collective insight.

Learn how different firms are embracing this world-first legislation and to gauge early views as to whether mandatory reimbursement is going to have the desired effect on APP scams.

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Jeremy Strong

Jeremy Strong

Head of Losses, Optimisation & Complex Case Management – NatWest Group

Jeremy has been a member of the senior leadership team for Fraud prevention at NatWest for 8 years; undertaking various roles and being accountable for various fraud typologies.

Chris Farrow

Chris Farrow

Principal, Payment Scheme Fraud Prevention Lead, Economic Crime

Christine has led the industry's fraud prevention activities on bank account abuse for 7 years, recently becoming the Industry Money Mule lead.

Rob Woods

Rob Woods

Director, International Fraud & Identity

Rob Woods is a senior expert for LexisNexis® Risk Solutions with a particular focus on fraud, identity, Authentication and biometrics. With more than a decade in threat readiness and fraud prevention, Rob is a leading industry expert on this topic.

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