05/05/2026
Broker retention and win rates in the personal lines motor market improved during 2025, according to new analysis by LexisNexis® Risk Solutions, the data, advanced analytics and technology provider to the insurance market, signalling renewed momentum for the broker channel. As the industry prepares for the BIBA Conference 2026 under the theme ‘Time: To’, LexisNexis Risk Solutions will showcase new innovations in vehicle and property data designed to help brokers differentiate and sustain performance in a softening market.
In 2024, brokers lost around 234,000 more policies than they won from insurers, according to policy analysis by LexisNexis Risk Solutions. Significant improvement occurred in 2025, and brokers ended the year with a net gain of approximately 16,000 policies.
Dan Cicchetti, senior director of insurance client engagement, U.K. and Ireland, at LexisNexis Risk Solutions, said: “With retention already improving, the opportunity now is to drive stronger performance by applying data insights more consistently and personally. Our message to brokers at BIBA 2026 is simple: it’s time to differentiate with data.
“To compete more effectively, brokers need a clearer, more detailed view of risk, utilising their unique previous customer experiences – delivered quickly and efficiently to leverage the agility advantage brokers can have. At BIBA 2026, we will demonstrate how our latest data insights help brokers build a fuller picture of each client, reduce referrals and make faster, more confident decisions on pricing and cover.”
New data insights for improved broker visibility of risk
At BIBA 2026, LexisNexis Risk Solutions will highlight two new developments aimed at improving broker visibility of risk:
Dan Cicchetti continues: “These innovations build on the continued investment by LexisNexis Risk Solutions in the broker market, including solutions such as Broker Intelligenceiii and LexisNexis Geospatial Risksiv. Together, they help brokers better understand customer risk, improve efficiency and stand out as a trusted advisor in an increasingly competitive market. We look forward to meeting the market once again at the BIBA Conference.”
LexisNexis® Risk Solutions harnesses the power of data, sophisticated analytics platforms and technology solutions to provide insights that help businesses across multiple industries and governmental entities reduce risk and improve decisions to benefit people around the globe. Headquartered in metro Atlanta, Georgia, we have offices throughout the world and are part of RELX (LSE: REL/NYSE: RELX), a global provider of information-based analytics and decision tools for professional and business customers. For more information, please visit LexisNexis Risk Solutions and RELX.
i https://www.metoffice.gov.uk/about-us/news-and-media/media-centre/weather-and-climate-news/2026/2025-is-double-record-breaker-uks-warmest-and-sunniest-year-on-record
ii https://www.metoffice.gov.uk/blog/2026/january-2026-regional-weather-stats
iii Broker Intelligence is a comprehensive solution of data attributes designed to help small to medium-sized U.K. brokers price more effectively, cut operational costs and improve the customer journey in personal lines. Broker Intelligence gives brokers streamlined access to a specially selected and powerful range of data attributes about an individual, available at the point of quote or renewal. This can be through direct integration with LexisNexis Risk Solutions or via their preferred broker platform or software house.
iv LexisNexis® Geospatial Risks is a packaged suite of perils and property data enrichment solutions to help brokers better align with the way insurers assess property risks. At the point of quote, brokers get simplified perils risk scores for flood, subsidence and crime, plus LexisNexis® Property Insights to confirm the property characteristics for the address (such as the roof type, number of bedrooms, construction type).
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