There are many reasons why a good customer can fail an identity check

Recent changes in name or address details

Proof of identity but no proof of address

No record of the customer

(not included on the electoral roll, which only covers some 60% of the population)

As a result, you could be turning away as many as 1 in 5 good customers, due to less than perfect identity checks. Possibly more. A business turning over thousands of transactions a week can find that cost escalating. Quickly.

To reduce turnaways, you need to be able to lift the identity check pass rates without increasing your risk exposure or compromising on customer experience.

To do this you need:

Broad UK population coverage

Immediate results

Instant alerts for high risk customers

How can LexisNexis® Risk Solutions help?

Better data, faster

We have market-leading UK population data derived from 2 of the leading 3 UK credit bureaus. Unlike competitors, data from multiple credit bureaus is accessible instantly, within a federated search, so you can be assured of the best result, upfront.

Additional comfort through risk alerts

Our identity checks go deeper and will not only identify name and address mismatches, but will also alert you to past convictions or suspicions that the customer might be using stolen or fake ID. For example, our email risk assessment service, powered by Emailage®, will show if a customer is using a brand new email address or an address that has not previously been associated with them that might indicate a concern.