The True Impact of Failed Payments
Reducing Payment Failures and Improving STP
Research findings from 150 global financial institutions
Failed payments remain one of the most significant operational and customer experience challenges facing financial institutions. As payment volumes increase and expectations for faster, more transparent transactions continue to rise, payment errors, delays and exceptions can create substantial financial and reputational consequences.
The latest research from LexisNexis® Risk Solutions, conducted by Datos Insights, surveyed 150 financial institutions across North America, Europe, the Middle East and APAC to understand the causes and impact of cross-border payment failures.
The research highlights the importance of straight-through processing (STP) as a key indicator of payments efficiency.
Download the report to explore the latest trends, benchmark STP performance, understand the true financial impact of failed payments, and learn practical strategies for creating more seamless and cost-effective cross-border payment experiences.