Throughout the #RiskView series, we speak to a range of industry leaders about the impact they’re seeing on the ground, within their sectors, as a result of the cost of living crisis. We also discuss the opportunities better cross-sector partnerships can bring, to help address the challenges being faced.
In this third episode, Dr Sally Eaves meets Hayley Bromilow, Chief Operating Officer at Innovate Finance to explore a wide range of topics, including the FCA’s new guidance around understanding the needs of vulnerable customers and how the sector should respond.
In this engaging discussion, the financial services experts explore the rise in people struggling to access fair and affordable financial services, as well as considering:
- Is it time for a change in current methods of credit scoring?
- How the fintech sector is coping with the rising cost of doing business?
- Is there an imbalance in the use of technology for AML compliance and what is preventing faster adoption in this area?