Keep Customers Connected With Streamlined, Fraud-Free Experiences
Recognise good customers, secure existing accounts and prevent account misuse with advanced fraud analytics, robust
identity verification and smart authentication solutions.
Access holistic risk management solutions that have helped telecommunications organisations to achieve up to:
logins enabling a positive and low-friction experience for good customers
decrease in customer abandonment rates in the sales process due to reduction in authentication friction
fraud attempts reduction in a three-month period
Approve genuine new customer applications without jeopardising security.
Prevent false account opening, recognise synthetic and stolen identities and stop account takeover attempts with a holistic approach to new customer risk assessment.
Unmatched digital identity and behavioural intelligence layered with identity and document authentication and seamlessly integrated into your onboarding workflow.
Secure customer accounts with a holistic approach to fraud prevention
Block malicious bots and detect SIM swap attempts by analysing login and detail change interactions against billions of digital identity data points and a deeper understanding of trusted user behaviour.
Safeguard customer identities and enterprise assets in close to real-time with a suite of fast, automated and risk-based authentication tools.
Prevent account manipulation and misuse with cross-industry intelligence
Reduce account closures due to fraud, repel fraudulent network attacks and phishing campaigns, stop equipment mules and no-intention-to-pay fraud and prevent dealer account manipulation with actionable insight from unmatched identity intelligence networks.
Last year telecommunications fraud increased 12%, accounting for nearly $39 billion in losses. Communications Fraud Control Association, 2023.1
Power up your defence at the flick of a switch with one holistic orchestration platform to tackle:
Grow revenue and preserve goodwill
by accepting more good applications and confidently allowing easy access to services for trusted customers.
Improve account transaction and
upgrade rates
and accept more orders from real customers by verifying and approving service upgrades and equipment orders more accurately.
Build long-term consumer relationships
by delivering consistent, secure and convenient experiences over every channel and interaction.
Reduce financial losses due to fraud
such as fraudulent account openings, account takeover and manipulation.
Minimise operational downtime and speed up reviews
with fraud insight at your fingertips that enables you to continue providing reliable services.
Support compliance with regulations
for telecommunications services, protecting consumer data and safeguarding from breaches.
Recognised around the world for award-winning technology.
Secure every telecommunications customer interaction
with award-winning solutions
Stop Fraud in Its Tracks With Industry-Leading Data and AI
Detect and prevent fraud while protecting your customers at every touchpoint and channel with digital, physical, and behavioural intelligence in real-time.
Boost Security and Revenue With Robust Authentication
Accelerate transactions to trusted users and optimise efficiency with a risk-based authentication strategy.
Transform Identity Verification With Pinpoint Precision And Speed
Differentiate genuine from high-risk customers quickly, easily, and accurately with automated identity verification solutions.
1 Communications Fraud Control Association, 2023
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