Firms that build strong, enduring, digital trust with these customers , whilst also providing a fast and seamless experience, will be the ones that hold the competitive advantage in the future.
Those organisations leading in this area are now adopting a data/insight led approach to establishing digital trust, as well as prioritising their ability to collaborate to enrich their AI or machine learning driven approaches to identity trust.
LexisNexis® Risk Solutions and The Future Laboratory™ have created a ground-breaking report that explores a ‘citizen first’ perspective on digital trust to unpack, analyse and explore some of the key concepts shaping digital trust and identity authentication.
The report is a must-read for organisations who need to ensure they’re prepared for the changes being driven by the new trust ‘ecosystems’ shaping future digital environments to ensure they understand the implications for their business when enabling their customers to safely navigate between these 3D and 2D virtual environments.