The real challenge for many companies is not just to detect customers who are on sanctions lists and prevent them from transacting with the business, but also to avoid disrupting the customer journey for legitimate customers and undermining the efficiency of the company’s operations.
It’s critical that customer data is up-to-date and it’s worth investing time, upfront, to cleanse and prepare data. Incomplete or inaccurate data will result in false positives and when companies are screening millions of customers daily, this can become a real problem.
Where possible, it is prudent to use data enrichment software to append secondary identifiers and improve process efficiency, such as date of birth, address and nationality for individuals, or business address and registration number for companies.
It’s important to ensure that the sanctions screening software you use to support your screening is fit for purpose.
Your sanctions screening software has to be both stable and scalable, enabling you to screen the volumes of customer and transactions that your business requires.
Does your technology provider have the resource and infrastructure to ensure your screening and onboarding systems are operationally resilient in the long term?
The technology platform should be easy to use and offer configurable risk-based settings, so that you can avoid over-screening and adjust screening criteria to match your organisation’s risk appetite. The platform should also have workflow tools to manage the remediation of sanctions matches in a logical fashion.
Having industry-proven functionality and the ability to automate tasks is vital, as this will help ensure the process is effortless and efficient all the way through from the initial loading of files, through to the results.
To ensure you are identifying sanctions from all relevant bodies, the data you screen your customers against must be comprehensive and up-to-date and, ideally, consolidated all in one place with other watchlist databases such as politically exposed person, enforcement and adverse media lists.
Some businesses rely on search engines to locate such information, but this is inefficient and could leave your organisation exposed to sanctions breaches and reputational risk.