The Impact of Online Gaming Fraud in EMEA and the UKI


The gaming and gambling industry faces threats at every stage of the customer journey, as fraud continues to place sustained pressure on operators across the region. We spoke to leaders across the online gaming space in EMEA and the UKI to understand which types of fraud are doing the most damage and how gaming operators plan to fight back while protecting player experience and revenue.
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Online Gaming Fraud in EMEA and UKI – Report

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Key Findings Shaping Local Gaming Fraud Strategies

61%

of gaming fraud occurs
at account creation and
withdrawal

56%

say direct fraud
losses are the biggest
business impact

83%

report that even moderate
friction drives customer
abandonment

Why these insights matter now

Together, these findings highlight a growing challenge for gaming operators across the regions. Fraud is increasingly concentrated at high-impact moments, while customer tolerance for friction continues to decline. As a result, fraud and risk teams are being pushed to reassess existing controls and take a more strategic view of how they protect the customer journey end to end.
 
 
Online Gaming Fraud in EMEA and the UK – Report 3
In this report, you will learn:
  • Which types of online gaming fraud are driving the greatest losses across EMEA and the UKI
  • Where fraud risk concentrates across the gaming customer journey — and why
  • Why bonus abuse and multi-accounting remain difficult to detect at scale
  • How fraud prevention controls influence player experience and abandonment
  • What fraud and risk teams are prioritizing as their strategies evolve
 


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