A Single View of Customer Risk
Simplify Customer Onboarding.
Monitor Transactions.
Reduce Risk and Financial Crime.
Financial crime is growing. Every customer must be verified, every transaction monitored and risk-scored. Only digital solutions can offer the near real-time insight, analysis and actionable data needed. The LexisNexis® RiskNarrative™ Platform brings powerful automation under your total control, uniting fraud detection, financial crime prevention, compliance and risk management across the entire customer lifecycle.
Discover a unified, future-ready orchestration platform: quick to setup with easy no-code configuration. A single solution to verify, transact with, and monitor your customers, clients, and suppliers.
Smooth, Seamless Customer Lifecycle Management
Leveraging automation and Machine Learning from the ground up, the RiskNarrative Platform provides a sophisticated, configurable, and accessible financial crime lifecycle management solution.
No-Code Configuration
Financial crime risk and regulation shift constantly. Both demand operational agility to adapt. But reflecting changes in strategy requires technical resource, incurring delays and cost. The RiskNarrative Platform puts business users firmly in control.
Financial crime experts can make changes directly, without programming, using natural language. Amend rules, models, or even integrate application providers in minutes, eliminating the typical waits of weeks or months.
Sophisticated Capability, Simple User Interface
The RiskNarrative Platform makes safe commerce simple, offering business users a unique combination of power, speed, and ease. The system was built around delivering ultimate configurability alongside a best-of-breed user experience.
Drag and Drop Services and Apps
Easily drag and drop different third-party data sources, rulesets and Machine Learning models into a journey builder to create a strategy or journey in seconds. The RiskNarrative orchestration gateway does the heavy lifting, helping to eliminate the need for lengthy and costly IT intervention.
Easy Integration
Effective financial crime lifecycle management requires access to best-in-class data and services – and so multiple integrations. With incumbent providers, organisations could expect integration costs running into thousands of pounds and weeks of development per service.
In contrast, only ONE integration is required to use the RiskNarrative Platform. An easy and intuitive Restful Application Program Interface (API) allows rapid integration ensuring a path to live within days, not months, implemented by financial crime technology experts.
Data Cloud App Store
Integrate third-party applications and services in seconds. Access 50+ business and consumer data sources for customer journeys.
Document Capture & Biometrics
Enable streamlined onboarding by deploying real-time, best-fit document and biometric verifications into your customer journeys across all channels using Software Developer Toolkits (SDKs) or information requests. Easily flow between multiple document and biometric apps and specialist human reviewers to increase match rates. Upload any unstructured document (e.g., bank statement, utility bill).
Journey Builder
Create customer journeys using Natural Language to write rules. Rapidly set up a scorecard and Rules Matrix and select required checks from external service suppliers with ‘drag and drop’ Apps.
Decision Matrix
By banding risk into discrete levels based on risk scores, the Decision Matrix allows orchestration to reflect different risk strategies and risk appetites.
Waterfall
Automatically trigger secondary checks from further services if an initial check is not validated based on risk levels.
Managed Information Requests
Reach out to customers when further information or documentation is required via app, email, or SMS.
Unified Score
The RiskNarrative Platform takes ALL intelligence generated by third party services into a single flow to create an overall risk score, called the unified score. This single unified score feeding into wider orchestration is fundamental to the market-leading decisioning performance of the RiskNarrative Platform.
Persistent Risk Scoring
Best practice recognises changes in risk over the lifecycle. Sophisticated decisioning fused with orchestration and data allows us to apply dynamic, persistent risk scoring either at account level, customer level or transactional level.
Referral and Case Management
Where an automated ‘pass or fail’ decision is not possible, cases can be automatically escalated to appropriate specialists or teams. In an intuitive, easy to use screen, the RiskNarrative Platform aggregates everything an agent needs to see to visualise risk, view insight, and manage a case referral. Agents can change risk scores, add notes, and prioritise cases to different team members. Instantly communicate decisions enterprise-wide, and quickly upload fraud data to third-party databases, agencies, and Consortia.
LexisNexis® Compliance Lens
The LexisNexis® Compliance Lens AML risk screening solution brings together the best of LexisNexis® Risk Solutions screening capability: world-class data, cutting-edge matching technology and a next-generation, multi-layered filtering process. It is simple to configure and maintain and delivered as part of a holistic customer risk journey.
World-Class Screening Data
LexisNexis® WorldCompliance™ Data Plus Service is an award-winning financial crime and watchlist content accessing around 6 million global risk profiles.
Cutting-Edge Matching Technology
The LexisNexis® Bridger Insight® XG search core filter, trusted by over 4,000 customers in 64 countries including many of the world's largest banks and 80% of Fortune 500, reduces the complexity and boosts the efficiency of ongoing monitoring processes.
Next-Generation Filtering
LexisNexis® Firco Entity Resolution Filter provides a secondary layer of filtering to identify the likelihood of a true match based on a number of match components.
Use Cases
Transaction Monitoring
Monitor behaviour and risk in real-time for seamless transactions.
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Responsible Gambling
Ensure affordability and protection for gaming customers.
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Lifecycle Management
Unify onboarding, ongoing screening, and transaction monitoring.
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Industries
Banking and Financial Services
Seamlessly automate financial crime management.
FinTech
Deliver next-gen services backed by agile compliance.
Gaming & Gambling
Manage responsible gambling and gaming compliance.
Ecommerce & Retail
Execute remote and online transactions safely, friction-free.
Crypto
An enhanced onboarding experience to specialist trading platforms in the cryptoasset space.
