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Accelerate customer conversion |
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Meet regulatory obligations |
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Reduce financial and reputational loss due to fraud |
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Drive operational efficiencies |
“IDU provides us with an ability to electronically verify customer’s identities and addresses at the onboarding stage. Importantly, it also provides us with the ability to electronically identify any changes, which reduces the likelihood of losing touch with our customers.”
Merlyn Thomas, Head of Risk and Compliance
Reliance Bank
“We now have a 95% first-time pass rate, and that is testament to the quality of data. Using IDU has helped to reduce the number of man hours spent on KYC by two to three hours.”
Abbas Kanani, Director and Pharmacist
Chemist Click
“When people failed their identity checks, we would get customers cancelling their orders. However, IDU helps us pass customers the first time, which has decreased admin, improved customer satisfaction and increased revenue. It has definitely given us a competitive advantage.”
Andy Boysan, Founder & Pharmacist
The Independent Pharmacy