Customer Data Management

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Cleanse, enrich and link customer data via a multiverse of information

A revolutionary convergence of expansive data and advanced linking to create a single customer view

The ability to understand and manage all your customer relationships depends on access to accurate, complete and current customer information. LexisNexis® Risk Solutions helps organisations cleanse, enrich and link data to enhance decision making, drive efficiency and underpin data compliance needs. By combining data derived from 2 of the leading 3 UK credit bureaus with our proprietary consumer data universe, we offer market leading data coverage. Our patented data record linking technology, offers a single, more comprehensive customer view, across three of the most established consumer datasets in the UK.

Helping you to protect and enhance your customer data

Data Audit

Data Audit

How clean is your data?

Constant changes to your customers’ circumstances causes your data to become inaccurate. To evaluate the health of your customer database, and highlight how we can enhance it, we offer a free no-obligation data audit.

Customer Data
Data Cleansing

Data Cleansing

LexisNexis® Smartcleanse®

Your customer database is a key business asset; regular Data Cleansing using LexisNexis® Smartcleanse® will help to retain its value, allowing you to maintain communication with your customers while helping to satisfy your data protection obligations.

Customer data is segmented into Living as Stated, Gone Away and Deceased
Data Enrichment

Data Enrichment

LexisNexis® Smartcleanse®

The more you know about your customer, the better you’ll understand and communicate with them. Data Enrichment, the process of enhancing the value of data with additional attributes, can deliver the insight needed to better connect with your customers. Our proprietary linking technology and access to billions of data records from a multitude of datasets enables us to return more relevant data to enrich your customer records.

Additional data attributes are added throughout the customer data such as Address History, New Address, Date of Birth, Middle Names, Phone Numbers and Email Addresses
Follow-Up Processes

Follow-Up Processes

 
 
Identity Verification

Identity Verification

Re-identify customers as required using our online identity verification and authentication software. LexisNexis® IDU® combines extensive data with powerful linking technology to verify the details provided against public records and multiple credit bureau data, delivering market-leading identity verification coverage.

Our managed services team can investigate and verify the identities of individuals who prove harder to confirm.

 
Financial Crime Compliance

Financial Crime Compliance

LexisNexis® Bridger Insight® XG screens high volumes of customer records against our proprietary database of risk information (LexisNexis® WorldCompliance™ Data), containing the latest sanctions and PEP lists, adverse media and enforcement records.

For higher-risk individuals, LexisNexis® EDD Insight offers additional enhanced due diligence activities, establishing beneficial owners and identifying relationships.

 
Analytics and Modelling

Analytics and Modelling

LexisNexis® Smartcleanse® is a proven batch data processing system, underpinned by our Big Data platform, HPCC Systems®. Providing a trusted source against which to check, cleanse and enrich your customer data, it creates the building blocks to effectively analyse and model your master customer data.

Intelligent data matching across a MULTIVERSE of information

A REVOLUTIONARY CONVERGENCE of expansive data and advanced linking for better results.

Contact us today for a no-obligation consultation

Please call +44 (0)29 2067 8555 or complete the form and we will be in touch shortly to discuss your requirements...