The efficiency and accuracy of fraud reviews and investigations impacts bottom-line revenues and your ability to build lasting customer relationships. Miss a chance to detect and prevent fraud and you’ve opened your business to damaging losses. Mistakenly delay a trusted transaction, and you’ve prevented the opportunity to capitalise on a valuable customer interaction — possibly for good.

Can you keep fraud reviews and investigations in efficient motion and effectively mitigate fraud threats without marginalising the customer experience?

Our fraud investigation solutions combine comprehensive, current consumer and business information with advanced analytics and industry-proven linking capabilities to distill disparate data into actionable intelligence. This fuels faster, more well-informed decisions across critical fraud and identity management workflows. We connect your business to smarter, easy-to-interpret transaction fraud detection tools that can be utilised at the frontline call center level or within more extensive investigations to speed decision-making and support outcomes that protect against fraud and preserve customer experiences.

Your fraud review and investigations workflows need to be efficient enough to add value to key customer acquisition and account management workflows and effective enough to proactively prevent varying networked fraud attempts.

Our fraud prevention and investigation solutions seamlessly connect your business to comprehensive risk intelligence, advanced analytics and intuitive decisioning tools so you can quickly answer identity questions and confidently resolve fraud reviews.

Support topline growth and deliver bottom-line savings with intelligent transaction fraud detection tools designed to streamline day-to-day workflows and optimise fraud review and investigation outcomes.