Helping Motor Finance Companies successfully navigate Consumer Duty regulation in 2023
Consumer Duty expert and Partner at UK law firm Morton Fraser, Bev Wood, joins Business Development Manager David Burnham, to discuss what firms should be focused on when trying to make sure they are meeting both the spirit and the detail of successfully implementing this year's Consumer Duty regulation changes:
- The steps firms can take to ensure they're improving outcomes for customers.
- The importance of improving and maintaining data quality when considering Consumer Duty obligations.
- Bev’s top three recommendations in relation to implementing Consumer Duty governance in 2023
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