Document Authentication

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Helping you confirm identity documents are valid and authentic

In addition to various screening checks against an array of positive and negative datasets, hard copy identity checks can add another layer of confidence in confirming an individual’s identity. Document authentication can help organisations confirm that various identity documents are real and valid to help manage identity, prevent fraud and offer customers a better on-boarding experience.

The LexisNexis® IDU® Mobile App provides a quick and easy way for your customers to authenticate themselves online using their identity documents, allowing you to transact with confidence. Using facial biometrics we confirm that the identity presented, belongs to the individual claiming it.

Enhance customer experience and accelerate onboarding by replacing paper-based ID processes, putting identity assurance in the hands of your customers.

Verify more customers with digital document authentication you can trust


Lift revenues by converting more customers, more quickly

Lower the likelihood of customers abandoning a poor or lengthy sign up or sign in process.

Improve customer experience

Prioritise speed and convenience for customers without compromising on security.

Reduce costs

Improve the quality of identity checks to reduce the time it takes to deal with false positives.

Detect and prevent fraud

Take advantage of new approaches and technologies to keep a step ahead of the criminals.

Providing a smooth and safe customer experience

Putting the identity process securely in the hands of your customer...

The customer receives a request via SMS or email from LexisNexis® Risk Solutions on behalf of your business, asking them to complete an identity check. This includes a unique registration code and a link to download the IDU Mobile App.

The customer installs the application and logs in using their unique registration code.

The customer takes a selfie and completes a liveness check to verify they are a real and present person.

The app ensures that documents are captured securely and performs checks to make sure the image quality is sufficient. If necessary, the app guides the customer through re-capturing documents, to assure the result. NFC technology (where available) adds an additional layer of assurance.

Once the ID document has been scanned successfully, the process is complete and the customer can submit their details to complete their application.

A number of checks are completed to determine authenticity of the document, this includes performing up to 50 different text and image-based tests and checking the ID against over 4,000 ID types from nearly 200 countries. The number of required documents can be altered, allowing you to adjust your risk profile.

The results are made available, either within LexisNexis® IDU® – our online identity management platform for manual processing, or via API for quick automated processing.

Verify more customers with digital document authentication you can trust