UK Millennial - Retail Study
Privacy vs Customer Experience in Retail
Internet connected devices have seen huge uptake across generations, but Millennials have embraced them like few others. Customer privacy concerns are set to increase as society becomes more digitally connected, and retailers must take proactive measures now to protect their best interests.
The findings of this study offer valuable insight into Millennials payment preferences, attitudes towards information sharing and levels of trust when transacting online.
The Millennial Retail Customer:
Privacy vs Customer Experience
The convenience and flexibility that online shopping offers still prevails even though Millennials are uneasy sharing personal information. With limited trust of ecommerce, retailers must address privacy concerns to meet the demands of this digital-savvy generation.
Fraud Prevention
Our range of data solutions will help to mitigate fraud throughout the customer lifecycle; our IDU® product is designed to prevent and detect fraud, whilst our online tracing and investigation facility can be used to investigate fraud.
Identity Verification
Electronic identity checks are increasingly employed and adopted by businesses and organisations everywhere. IDU® is one of the most powerful electronic identity check solutions available in the UK.
Age Verification
Preventing minors from purchasing age-restricted goods is the responsibility of all those trading online; IDU® delivers a remote and effortless age verification process, ideal for online retail.
